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SIM XPRESS
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Frequently Asked Questions

eSIM XPRESS eSIM

What is eSIM? expand_more
eSIM (embedded SIM) is a digital SIM built into your phone. No physical card needed — just scan a QR code to activate.
How do I install an eSIM? expand_more
After purchase, you'll receive a QR code via email. Go to Settings > Cellular > Add eSIM, then scan the QR code.
Does my phone support eSIM? expand_more
Most phones from 2019+ support eSIM, including iPhone XR/XS and above, Samsung Galaxy S20+, Google Pixel 3+, and more.
Can I get a refund? expand_more
Activated eSIMs are non-refundable. However, if you experience technical issues, contact our support team for assistance.

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